Quality Management for Organizational Excellence: Introduction to Total Quality (7th Edition) by David L. Goetsch is a practical, student-focused text that demonstrates how organizations can focus all their resources on continuous and simultaneous improvement of quality and productivity. The book covers essential elements of quality management, including Lean, Six Sigma, and Lean Six Sigma, as well as many topics often overlooked in competitive texts such as peak performance, partnering, manufacturing networks, culture, and critical “people” aspects of quality.

Direct and straightforward, this edition connects big picture theories and principles to detailed real-world strategies and techniques. It includes critical thinking activities, discussion assignments, and research links to promote deeper understanding and further exploration. The 7th Edition features all-new cases and new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

Published by Pearson in January 13, 2012, with a print length of 480 pages, this edition is designed to enhance students’ understanding of quality management principles and their application in organizational settings. The book measures 0.6 x 8.7 x 10.9 inches and has the ISBN-10: 013255898X and ISBN-13: 978-0132558983.