Managing Conflict through Communication: Pearson New International Edition
By Dudley Cahn (Author)
Edition: 10th Edition
Language: English
Publisher: Pearson Education Limited
Dimensions: 7.4 x 9.2 inches
ISBN-10: 027375886X
ISBN-13: 978-0273758864
Publication Date: October 24, 2012
Print Length: 320 pages

Discover practical strategies and techniques to resolve conflicts effectively through communication. This comprehensive guide offers insights into managing interpersonal disputes in various settings, equipping readers with the skills needed to foster healthy relationships and maintain productivity. Highlighted topics include active listening, negotiation tactics, and emotional intelligence. Ideal for professionals looking to enhance their conflict resolution capabilities or students seeking foundational knowledge in communication studies.

Key Features:
– Real-world examples to illustrate key concepts
– Interactive exercises for skill application
– Case studies demonstrating successful resolutions