Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. Authored by Sarah Kovoor-Misra, this 1st edition, published on January 31, 2019, by SAGE Publications, Inc, delves into the complex and diverse nature of modern organizational crises that can result in catastrophic loss if not managed effectively. The book goes beyond traditional frameworks to include global, ethical, change, and emotional aspects of crisis communication.

Kovoor-Misra’s transformative crisis management framework is central to this innovative text, illustrating how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity. This edition covers key areas such as systems, leadership, communication, and stakeholder perspective, while also expanding on these with new insights into global challenges and ethical considerations.