The Art of Effective Business and Administrative Communication by Kitty Locker

Discover the essentials of clear, concise, and compelling business communication in this 11th edition. Updated to reflect current trends and technologies, the book offers practical strategies for enhancing professional interactions. Key topics include email etiquette, meeting management, presentation skills, and conflict resolution.

Key features:

• Comprehensive coverage of business communication in a dynamic workplace
• New examples and case studies to illustrate key concepts
• Educational exercises for improving communication skills
• Focused on both written and verbal communication

The Art of Effective Business and Administrative Communication

Author: Kitty Locker (Author)

Edition: 11th

Language: English

Publisher: South-Western, Cengage Learning

Dimensions: 7.9 x 0.6 x 10 inches

ISBN-10: 133728453X

ISBN-13: 978-1337284530

Published Date: January 1, 2018

Print Length: 624 pages