Customer Reviews
4.6Based on 53 reviewsIt was easy and simple to get, verification was smooth, and the textbook contained the exact material I needed for class. Awesome.
The textbook is great and exactly what I needed for class for only 20 bucks. But the payment verification process took way too long. It was a bit frustrating having to wait to confirm my order. Overall good, but the checkout needs work.
Pranart replied:Hi Mason, we are so sorry for the delay you experienced during checkout! We are currently working hard to upgrade our payment verification system to make it much faster and smoother for everyone. We're glad the textbook was a perfect fit for your class, and we hope to serve you better next time!
Taking off one star because verifying my payment felt like it took forever. If they fix that, it would be 5 stars.
Pranart replied:Thank you for the feedback. We sincerely apologize for the slow payment verification step. Our team is actively working on improving this process so future purchases can be completely hassle-free. We appreciate your patience and are thrilled the book was exactly what you needed!
Huge shoutout to the customer service team! I needed a very niche economics textbook that wasn't listed on the site. I messaged them, and they found exactly what I needed for just twenty bucks. Amazing experience!
Pranart replied:Thank you for your feedback.
I accidentally bought the wrong version. The title looked right but it doesn't match my homework assignments. Really frustrated. :(
Pranart replied:Hi there! The edition listed in the description is exactly what you received, but we understand mistakes happen. Please keep an eye on your inbox - we will be sending you an email right away so we can help resolve this issue for you.
The book is exactly what my professor requested. It's crazy how much money I saved buying from Pranart. :)
I was so stressed about textbook prices, but finding this site saved me. The quality is perfect! <3
I bought this thinking it was the newer edition for my class, but I received an older one instead. I can't use it for my assignments. Really disappointed because $20 seemed like a great deal, but it ended up being the wrong version.
Pranart replied:Hi Madison, we understand your frustration. Please note that the edition you received is exactly what was stated in the product description. That being said, we want you to have the right materials! Please reach out to our support team and we will gladly arrange a free swap to the edition you need.
Needed a specific engineering book and everywhere else wanted $130+. Found Pranart and bought it for twenty bucks. The quality is flawless and exactly the edition my professor asked for. Highly recommend.
I received the wrong edition, but I contacted customer service and they fixed the issue and provided the correct version right away without any hassle. The book itself is perfect and exactly what I need for my class, but I'm giving 4 stars just because of the initial mix-up.
Pranart replied:Hi Chase, we sincerely apologize for the initial mix-up with your textbook edition! We experienced a temporary system error that linked the incorrect version to your order. We are so glad our team could resolve it quickly for you and that the correct book works perfectly for your class. As an apology for the inconvenience, please enjoy 10% off your next purchase with the coupon code SORRY10. Thank you for your patience and for choosing Pranart!
