Privacy Policy
Effective Date: 25 Oct 2024 Last Updated: 13 Sep 2026
It is Pranart.com’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to DigitalGGear LLC, doing business as Pranart.com (“us,” “we,” or “Pranart.com”), located at 5830 E 2ND ST, STE 7000 #8840, Casper, Wyoming 82609, United States.. We are committed to protecting the personally identifiable information you provide us through our website, pranart.com (the “Website”). This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it to third parties. This Privacy Policy applies only to information collected through the Website and does not apply to information we collect through other means.
This Privacy Policy, together with our Terms of Service, sets forth the general rules and policies governing your use of our Website. Depending on your activity on the Website, you may be required to agree to additional terms and conditions.
1. Information We Collect
Personal Information you provide to us. When you make a purchase or create an account, we collect information such as your name, email address, shipping address, billing address, and phone number.
Payment Information. When you complete a purchase, your payment is processed by our third-party payment processors, Stripe and PayPal. We do not collect or store your full credit card number, CVV, or bank account details on our own servers — this information is entered directly into Stripe’s or PayPal’s secure systems. See Section 4 below for details.
Automatically Collected Information. When you browse our Website, we automatically receive your device’s IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visit. We collect this information through cookies and similar tracking technologies, including Google Analytics (see Section 5).
Transaction Data. We keep a record of your order history, products purchased, order amounts, and related transaction details.
Email Marketing (if applicable). With your consent, we may collect your email address to send you marketing communications about our store, new products, and promotions.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment processing and shipping
- Communicate with you about your order (confirmations, shipping updates, customer support)
- Process returns, exchanges, and refunds
- Send marketing emails, only if you have opted in
- Improve our Website, products, and customer experience
- Detect and prevent fraud and unauthorized transactions
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information for money. We share your information only with the following categories of third parties, and only to the extent necessary for them to perform services for us:
- Payment Processors — Stripe and PayPal process your payment information to complete transactions and screen for fraud. See their privacy policies: Stripe Privacy Policy and PayPal Privacy Policy.
- Shipping Carriers — We share your name and shipping address with carriers to deliver your order.
- Analytics Providers — We use Google Analytics to understand how visitors use our Website. Google may collect data via cookies as described in its own privacy policy: Google Privacy Policy.
- Legal Requirements — We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers — If Pranart.com is acquired by or merged with another company, your information may be transferred to the new owner so that we can continue to serve you.
Please note: Stripe may collect certain information (such as device and browsing data) directly from visitors who reach our checkout page, even if they do not complete a purchase, for fraud-prevention purposes.
4. Payment Processing
If you complete a purchase, your payment is handled by Stripe or PayPal, depending on the option you select at checkout.
- Both processors are certified as PCI-DSS compliant, the security standard established by Visa, Mastercard, American Express, and Discover.
- Your card data is encrypted and transmitted directly to Stripe/PayPal; we do not store full card numbers on our servers.
- We retain order and transaction records (e.g., order number, amount, items purchased) for as long as necessary for accounting, tax, warranty, and legal purposes, even after your order is complete. This is different from your raw payment card data, which is handled solely by Stripe/PayPal under their own retention rules.
5. Cookies and Tracking Technologies
Cookies are small data files stored on your device by your browser. Our Website uses:
- Session cookies — temporary cookies used to keep you logged in and remember your cart; deleted when you close your browser or log out.
- Persistent cookies — remain on your device to remember your preferences across visits.
- Third-party cookies — placed by partners such as Google Analytics to help us understand site traffic and usage patterns anonymously.
Google Analytics. We use Google Analytics to collect information about how visitors interact with our Website (pages visited, time on site, general location, device type). This data is used in aggregate and is not used to personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
You can disable cookies through your browser settings at any time; note that some Website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable, industry-standard precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, including:
- SSL/TLS encryption across the Website
- PCI-DSS compliant payment processing through Stripe and PayPal
- Restricted internal access to personal data on a need-to-know basis
No method of transmission over the internet or electronic storage is 100% secure, but we work to protect your information using generally accepted industry standards.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including:
- Order and transaction records: retained for 7 years for accounting, tax, and warranty purposes
- Account information: retained until you request deletion or close your account
- Marketing email addresses: retained until you unsubscribe or withdraw consent
When personal information is no longer needed, we securely delete or anonymize it.
8. Your Privacy Rights
Regardless of where you live in the United States, you may:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us at [email protected]
Additional Rights for California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we have collected about you and how it has been used and shared in the past 12 months
- Request deletion of your personal information, subject to certain exceptions
- Correct inaccurate personal information
- Opt out of the “sale” or “sharing” of your personal information. We do not sell personal information for monetary payment. However, our use of Google Analytics may be considered “sharing” under the CPRA if analytics data is used for cross-context behavioral advertising. You can opt out using the Google Analytics opt-out tool linked in Section 5, or by contacting us.
- Not be discriminated against for exercising any of these rights
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
9. Children’s Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13, in accordance with the Children’s Online Privacy Protection Act (COPPA). If we learn that we have inadvertently collected personal information from a child under 13, we will delete it promptly.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. If we make material changes, we will provide additional notice (e.g., via email or a notice on our Website).
12. Contact Us
If you have questions about this Privacy Policy, or would like to access, correct, or delete your personal information, please contact:
DigitalGGear LLC
Email: [email protected]
Address: 5830 E 2ND ST, STE 7000 #8840, Casper, Wyoming 82609, United States.
Phone: +1 816 793 9076