Successful Writing at Work, 11th Edition, by Philip C. Kolin, offers a comprehensive introduction to workplace writing with real-world examples and problems, an easy-to-read style, and thorough guidelines for planning, drafting, revising, editing, formatting, and producing professional documents in the global workplace. Following a discussion on the writing process and collaboration, the book explores basic business communications (including e-communications and social media), letters, resumes, and other job search materials. It then delves into conducting research and documenting sources, culminating in guidance on more advanced tasks such as preparing visuals, websites, instructions, procedures, proposals, short and long reports, and presentations. Readers will learn to be effective problem solvers at work, understand and write for a global audience, craft clear and effective sentences, paragraphs, and documents, and choose the best communication technologies to meet their goals.