What Makes a Great Training Organization?: A Handbook of Best Practices

Author: Doug Harward (Author)

Edition: 1st

Language: English

Publisher: FT Pr

Dimensions: 9.32 x 6.32 x 0.67 inches

ISBN-10: 013349196X

ISBN-13: 978-0133491968

Publication Date: March 31, 2014

Print Length: 184 pages

Description: All learning leaders aspire to make their organizations stand out as great. But what exactly makes a “great” training organization? This book delves into the practices and processes that enable such greatness, viewed from the perspectives of corporations, learners, customers, clients, and partners.

Based on data, information, and experiences shared by over 300 learning professionals between 2008 and 2012, this handbook identifies eight key process capabilities. These are essential in the design, delivery, and management of corporate workforce training. Each section of the book provides a detailed exploration of these process capabilities, explaining individual practices with specific procedures or scenarios to illustrate their best execution. The insights are supported by comments from renowned learning leaders, ensuring practical application.