Management of Healthcare Organizations: An Introduction, Third Edition

Management problems in the healthcare industry are inherently complex and rarely solved with a single, universal solution. Management of Healthcare Organizations: An Introduction offers an integrated and practical approach to management applicable across the entire spectrum of healthcare organizations. This comprehensive guide prepares future leaders to assess fluid situations and develop confident solutions in an ever-changing environment.

Author Peter C. Olden leverages his extensive real-world management experience and academic expertise to explain fundamental theories, concepts, and tools. Written in a fresh, engaging style, the text uses a student-centered approach supported by numerous exhibits, sidebars, and an intuitive design. While primarily designed for undergraduate students, it serves as an essential resource for allied health majors and practicing healthcare managers seeking to refine their leadership skills.

The third edition has been extensively updated to reflect current industry trends, featuring three new case studies and expanded coverage of critical topics, including:

• Population health and the continuum of care
• Strategic planning and horizontal process organizing
• Diversity, inclusion, and organizational change management
• Staffing, leadership, and motivation
• Performance improvement methodologies such as Six Sigma and Lean
• Professionalism and emotional intelligence

Each chapter begins with clear learning objectives and a real-world example from a continuous case study that links concepts throughout the book. To reinforce learning, the text includes end-of-chapter mini-cases and seven integrative case studies that challenge students to apply multiple concepts to resolve complex management problems. Chapter summaries and discussion questions further enhance the learning experience, helping readers master management as a cohesive body of knowledge and a practical toolkit for their careers.