Business and Professional Communication: KEYS for Workplace Excellence (4th Edition)
Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA), Business and Professional Communication: KEYS for Workplace Excellence by Kelly M. Quintanilla provides students with the essential knowledge and skills needed to transition from interview candidate to team member and, ultimately, to a leadership role. This comprehensive guide emphasizes practical application in real-world settings, offering accessible coverage of modern communication technology and the strategic use of social media in professional environments.
The text focuses on building foundational skills for high-impact business writing and professional presentations. It empowers individuals to successfully manage critical work-related activities, including navigating job interviews, collaborating effectively in teams, utilizing visual aids strategically, and providing professional feedback to supervisors. By focusing on the “KEYS” process, this edition prepares readers to excel in the diverse and evolving communication landscape of the modern workplace.
Book Details and Metadata
- Title: Business and Professional Communication: KEYS for Workplace Excellence
- Author: Kelly M. Quintanilla
- Edition: 4th
- Publisher: SAGE Publications, Inc.
- Publication Date: January 23, 2019
- ISBN-10: 1506369596
- ISBN-13: 978-1506369594
- Awards: 2020 Textbook Excellence Award (TAA)
