Discover the essential skills and knowledge required for a successful career in IT technical support with this comprehensive 11th edition guide. Covering the latest industry standards, this book equips readers with practical techniques to handle everyday technical challenges effectively.
Briefly summarize the content of the book:
- Comprehensive coverage of hardware and software fundamentals
- In-depth exploration of networking concepts and technologies
- Practical troubleshooting methods for a wide range of systems
- Security best practices to protect information systems
- Latest insights into IT support roles and responsibilities
Key features:
- Engaging, real-world examples that demonstrate key concepts
- Step-by-step exercises for hands-on learning
- Updated content aligned with current CompTIA A+ exam objectives
- MindTap Course List integration for enhanced online learning experience
Key benefits:
- Promotes a strong foundation in IT support skills and knowledge
- Prepares readers for the CompTIA A+ certification exam
- Facilitates career advancement by equipping professionals with relevant expertise
- Provides ongoing learning resources to keep pace with industry trends
Language: English
Publisher: Cengage Learning
Dimensions: 8.4 x 0.67 x 10.9 inches
ISBN-10: 1337290546
ISBN-13: 978-1337290546
Publication Date: October 2, 2017
Print Length: 1096 pages