Visitor Management in Tourism Destinations (CABI Tourism Management and Research Series) explores the multifaceted aspects of managing visitors within tourism destinations. Authored by leading international researchers, this book offers a comprehensive overview of visitor management from various perspectives. It covers essential concepts such as the visitor experience and service quality, delving into the uses of indicators and frameworks that are crucial for effective management. The book also addresses contemporary challenges including the social and political dimensions of managing visitors, the implementation of monitoring systems, the issue of vandalism, and the innovative use of augmented reality in tourism.
With 208 pages, this volume is a key resource for researchers and postgraduate students interested in the field. It provides insights into critical concepts and influential factors that shape visitor management practices. Through research-based case studies, it offers a deeper understanding of core issues related to guiding and interpretation in tourism destinations. The book’s focus on current knowledge makes it an indispensable tool for anyone involved in or studying destination management.
