EMS Supervisor: Principles and Practice is authored by Orlando Dominguez and published by Jones & Bartlett Learning. The first edition, released on May 11, 2015, offers a comprehensive guide for new or aspiring EMS officers navigating the complexities of leadership roles within emergency medical services (EMS). Spanning 310 pages, this book equips readers with essential knowledge and practical skills necessary to manage and lead in an EMS organization.

The content is organized into chapters that cover managerial leadership, team building, professional communications, quality improvement, customer service, strategic planning, crisis management, and budgeting. Each chapter reinforces the concept of five key business priorities (5 PRAN): people, strategic objectives, financial management objectives, learning objectives, and a culture of quality. These priorities serve as guiding principles for EMS officers stepping into managerial roles.

In addition to theoretical insights, the book features managerial leadership tips, real-world examples from outside the EMS field, and fictional case studies designed to stimulate discussions on resolving challenging situations. This resource is particularly valuable for individuals pursuing the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) Emergency Medical Services Curriculum Management of Emergency Medical Services course.

With its detailed coverage and practical applications, EMS Supervisor: Principles and Practice serves as an indispensable guide for EMS professionals aiming to excel in leadership positions. It offers a solid foundation for creating and maintaining a successful EMS organization.

ISBN-10: 763776432 | ISBN-13: 978-0763776435